Privacy Policy for LDE Property Tax Academy

Effective Date: July 2026

1. Introduction

LDE Property Tax Academy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at ldepropertytax.co.za, download our educational resources, register interest in our events, or subscribe to our communications.

This policy is aligned with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

2. Information We Collect

We collect personal information that you voluntarily provide to us when interacting with our website.

A. Personal Information You Provide Directly

Identity Data: Full name, title, and professional designation (e.g., estate agent, conveyancer, accountant, investor).
Contact Data: Email address, telephone number, and regional location.
Enquiry & Event Data: Preferred event formats, delegate counts, course selections, and custom messages submitted via our interest forms.
Marketing & Subscription Data: Email preferences, list subscriptions, and communication logs.

B. Automatically Collected Technical Data

When you navigate our website, we may automatically collect certain technical information:

Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site.
Cookies & Tracking: Essential session cookies and functional performance cookies.

3. Purpose and Legal Basis for Processing

We process your personal information strictly for legitimate business purposes under POPIA, including:

Resource Delivery: Fulfilling your requests for downloadable tax guides, checklists, worksheets, and tools.
Event & Masterclass Administration: Processing enquiries, managing seat allocations, and communicating details regarding upcoming training events.
Direct Marketing & Newsletters: Sending property tax updates, legislative changes, course announcements, and educational content (where you have consented or requested updates).
Client Communication: Responding to contact form submissions and general service enquiries.
Website Improvement: Analyzing usage trends to maintain site performance and security.

4. How We Store and Protect Your Data

We take administrative, technical, and physical security measures to prevent unauthorized access, loss, misuse, or alteration of your personal information.

Data Storage: Subscriber and enquiry data is stored securely in custom database environments hosted on protected server infrastructure.
Email Communication: External email delivery providers process transactional and automated email dispatches using encrypted API connections (DKIM and SPF authenticated).
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable South African legislation.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only under the following limited circumstances:

Service Providers: Trusted third-party service providers (such as web hosting partners, IT support, and secure email delivery services) who assist in operating our website and conducting our business under strict confidentiality agreements.
Legal Obligations: When required to do so by South African law, court order, or regulatory bodies (such as the Information Regulator or SARS).

6. Cookies Policy

Our website uses cookies to distinguish you from other users and provide a smooth browsing experience.

Essential Cookies: Necessary for basic site navigation and security.
Analytics Cookies: Help us understand how visitors interact with the site by collecting anonymous performance data.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Disabling essential cookies may affect site functionality.

7. Your Rights Under POPIA

As a data subject in South Africa, you have the following rights regarding your personal information:

Right to Access: Request confirmation of whether we hold personal information about you and receive a copy of that data.
Right to Rectification: Request the correction or deletion of inaccurate, incomplete, or out-of-date personal information.
Right to Object: Object to the processing of your personal information for direct marketing purposes at any time.
Right to Unsubscribe: Opt-out of receiving electronic marketing communications by clicking the “Unsubscribe” link located at the bottom of any automated email.
Right to Lodge a Complaint: Lodge a complaint with the South African Information Regulator if you believe your privacy rights have been infringed.

8. Third-Party Links

Our website may contain links to official regulatory websites (such as the South African Revenue Service – SARS) or external industry resources. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Contact Details / Information Officer

If you have any questions regarding this Privacy Policy, wish to exercise your data rights, or need to contact our Information Officer, please reach out via:

Entity: LDE Property Tax Academy
Website: ldepropertytax.co.za
Email: lde@ldepropertytax.co.za
Location: South Africa

Complaint Escalation

The Information Regulator (South Africa)

JD House, 27 Stiemans Street, Braamfontein, Johannesburg, 2001

P.O Box 31533, Braamfontein, Johannesburg, 2017

Email: enquiries@inforegulator.org.za